Office Policies

Office Hours

Our normal hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. However, you may call the office any time and all emergencies will be relayed to Dr. Enzer immediately.

Appointments

All visits are scheduled by appointment. It is our policy to book ample time for your visit with Dr. Enzer and we do our best to minimize patient waiting time. If you should need to cancel or reschedule an appointment, we require at least 24 hours advance notice; otherwise, you will be responsible for the visit fee and any other necessary billing or collection fees.

Registration Materials

In order to provide optimum care, Dr. Enzer requests that you complete a medical history questionnaire prior to your visit with our office. You may do this by downloading the registration forms from our website, requesting them by mail, or coming to the office ten minutes early to fill out the forms. Please bring a complete medication list to your visits. If you wear contact lenses, you should bring a case for them as well as your glasses.

Insurance Coverage

For our medical patients, Dr. Enzer participates with the major area plans. Many plans require that the patient obtain permission to see Dr. Enzer for the initial and each follow-up visit. This is your responsibility. Please bring your insurance card (s) to the office so we can obtain accurate billing information. If your insurance plan decides not to cover Dr. Enzer’s services, you will be responsible for the payment of the bill. To contain costs, all payments are required at the time of service. We accept cash, checks, VISA®, MASTERCARD®, American Express®, and Discover®. There is a billing fee for any unpaid balances. By minimizing our expenses, we help keep our fees competitive.

Reconstructive Procedures

Many reconstructive procedures will be covered by insurance plans. Our staff will help obtain this information in advance if possible. We make no representation or guarantee regarding what costs an insurance company will cover. All non-covered services will be the responsibility of the patient.

Consultations

Our appointments are individual and private, located within our spa-like office atmosphere. Please complete all paperwork in advance and send or bring to our office.  Alternatively, please arrive fifteen minutes before your scheduled time to provide the necessary information.  

We offer the following cosmetic consultations: 

  • For new patients who want a consultation with Dr. Enzer and have never been a patient in our practice, our one-time discounted consultation fee is either $150 (20 minutes), or $275 (30 minutes) depending on the nature of the problem.
  • For any returning patients or those who need follow up consultations with Dr. Enzer, our consultation fee ranges from $425 (20 minutes) to $625 (30 minutes).
  • For any new patients who have had a complication from their previous cosmetic care and want a consultation with Dr. Enzer, our consultation fee is $750 per thirty minute interval.
  • For any new patients who have a medical condition and would like to have a consultation with Dr. Enzer, but we do not participate with their medical insurance plan, our consultation fee is $750 (30 minutes).
  • For new patients who want a consultation and treatment the same day with Ashley Wright, N.P. our consultation fee is $175.

The consultation fee must be prepaid in full at the time of booking. This ensures your appointment is reserved.  Please note that this is refundable in full as long as you notify us of the cancellation (or change) at least one full business day prior to your appointment.

Half of the fee will be applied to the cost of a treatment booked within three months of the Initial Consultation. This fee will only be refunded if appointments are canceled with 24 or more business hours’ notice. (*Note: the office is closed on Saturdays, Sundays, and Holidays.)

Cosmetic Surgery Costs

The cost of cosmetic surgery is not covered by insurance plans, and thus is the full responsibility of the patient. In addition to the surgeon’s fee, there may also be fees for anesthesia and/or the operating room facility. Our fees are based on the procedure and then customized for each patient based on anticipated complexity and time requirements. Discounts are offered for simultaneous procedures. A deposit is required to reserve the time and full payment due prior to surgery. A quotation for the cost of surgery is given to all cosmetic surgery patients before they schedule their procedure(s).

Service Animal Policy

Please download the Service Animal Policy and bring the completed forms with you to your appointment. You may also send the completed forms to our office ahead of time.

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