Office Policies
OFFICE HOURS
Our normal hours are 9:00 a.m. to 5:00 p.m. Monday through Friday.
However, you may call the office anytime, and all emergencies
will be relayed to Dr. Enzer immediately.
APPOINTMENTS
All visits are scheduled by appointment. It is our policy to book
ample time for your visit with Dr. Enzer and we do our best to
minimize patient waiting time. If you should need to cancel or
reschedule an appointment, we require at least 24 hours
advance notice; otherwise you will be responsible for the visit
fee and any other necessary billing or collection fees.
Please click
here to read our appointment policy in detail. You
may print a copy of this policy ahead of time or you have the
opoortunity to read and sign it at the office before your scheduled
appointment.
REGISTRATION MATERIALS
In order to provide optimum care, Dr. Enzer requests that you
complete a medical history questionnaire prior to your visit with
our office. You may do this either by downloading the registration
forms, requesting them by mail, or coming in to the office ten
minutes early to fill out the forms. Please bring
a complete medication list to your visits. If you
wear contact lenses, you should bring a case for them as well
as your glasses.
INSURANCE COVERAGE
For our medical patients, Dr. Enzer participates with the major
area plans. Many require the patient obtain permission to see
Dr. Enzer for the initial and each follow-up visit. This is your
responsibility. Please bring your insurance card(s) to the office
so we can obtain accurate billing information. If your
insurance plan decides not to cover Dr. Enzer’s services, you
will be responsible for payment of the bill.
To contain costs, all payments are required at the time of service.
We accept cash, checks, VISA® or MASTERCARD®. There is a billing
fee for any unpaid balances. By minimizing our expenses, we help
keep our fees competitive.
THE COST OF COSMETIC SURGERY
The cost of cosmetic surgery is not covered by insurance plans,
and thus is the full responsibility of the patient. In addition
to the surgeon’s fee, there may also be fees for anesthesia and/or
the operating room facility. Our fees are based on the procedure,
and then customized for each patient based on anticipated complexity
and time requirements. Discounts are offered for simultaneous
procedures. A deposit is required to reserve the time and full
payment due prior to surgery. A quotation for the cost of surgery
is given to all cosmetic surgery patients before they schedule
their procedure(s).
Many reconstructive procedures will be covered by insurance plans.
Our staff will help obtain this information in advance, if possible.
We make no representation or guarantee regarding what an insurance
company will cover. All non-covered services will be the responsibility
of the patient.